Privacy Policy

Emails

By signing up to receive Well Grounded email you are confirming that you are happy to receive information and offers from Well Grounded about their products and services. Your data will be managed in accordance with GDPR rules. You can unsubscribe from Well Grounded emails at any time using the link provided in the emails that are sent to you. By submitting your details you are confirming that you are aged 16 years or over.

If you place an order we will use your email address to contact you regarding your account, the progress of your order or any billing issues and refunds.

 

Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. The Well Grounded Co website uses cookies to store and remember details of the products that you have added to your basket. We do not store any of your payment information in this way. These cookies are stored on the hard drive of your computer and improve and optimize our site. We also use this information to help us screen for potential risk and fraud through the IP address.

 

Marketing

We use your email address to deliver targeted emails and advertising. When we send emails to members via Mailchimp, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of Members. To do this we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your lP address, your browse or email client type, and other similar details. WE do this via our Mailchimp account and comply with their terms of use.

 

Use of Personal Information

 

We do not share your personal data with other companies other than for our own advertising. We may use information we collect in order to advertise to you or suggest additional features of our site that you might consider using. In addition, we may use your Personal Information to advertise our site to potential or other users like you. We also partner with one or more third parties (such as advertisers and ad networks) to display advertising on our Websites and/or to manage and serve advertising on other sites.

These third parties use cookies, web beacons, pixel tags and similar tracking technologies to collect and use certain information about your online activities, either on our Websites and/or other sites or mobile apps, to infer your interests and deliver you targeted advertisements that are more tailored to you based on your browsing activities and inferred interests. We use Shopify, Facebook and Google Analytics to gather this information. Personal Information for advertising undergoes pseudonymization rendering data neither anonymous nor directly identifying.

We may also use Personal Information to comply with applicable laws and regulations such as search warrants, unpaid invoices, or other lawful request for information.